Frequently Asked Questions

You can book directly through our online reservation form, call our reservations team at +356 2123 4567, or email [email protected]. We recommend booking at least 2 weeks in advance during peak season (June–September).

We offer free cancellation up to 48 hours before your check-in date. Cancellations made within 48 hours of arrival will incur a charge equal to one night's stay. No-shows will be charged the full reservation amount.

Check-in is from 3:00 PM and check-out is by 11:00 AM. Early check-in and late check-out can be arranged subject to availability — please contact our front desk in advance. For Presidential and Honeymoon suites, flexible timing is complimentary.

No deposit is required at the time of booking. A valid credit card is needed to guarantee your reservation. Payment is made upon check-out. We accept Visa, MasterCard, American Express and bank transfers.

Yes, a full gourmet breakfast buffet is included with all room types. It features international and Maltese specialties, fresh pastries, organic juices and a live cooking station. Breakfast is served daily from 7:00 AM to 11:00 AM.

We have a stunning 25-metre heated infinity pool with panoramic Mediterranean views, a separate children's pool, and our private beach. The Honeymoon and Presidential suites also feature private plunge pools.

Our full-service spa offers massage therapies, facials, body wraps, hydrotherapy, couples' treatments, a thermal suite, hammam and relaxation lounge. We use premium organic products and employ internationally trained therapists.

Yes, complimentary high-speed WiFi is available throughout the entire hotel — in all rooms, public areas, restaurants, pool area and private beach.

Absolutely. Tulizoreli is fully accessible with wheelchair-friendly rooms, elevators, accessible pool entry and adapted bathroom facilities. Please inform us of any specific requirements at the time of booking.

Complimentary underground valet parking is available for all guests. We also offer electric vehicle charging stations. Airport transfers can be arranged through our concierge.

Small pets (under 10kg) are welcome in select rooms for an additional fee of €50 per night. Pet amenities including beds, bowls and treats are provided. Please notify us in advance so we can prepare accordingly.