Privacy Policy

Last updated: January 1, 2026

1. Introduction

Tulizoreli ("we", "our", "us") is committed to protecting the privacy of our guests and website visitors. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website tulizoreli.life or stay at our hotel in Malta.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Personal Data: Name, email address, phone number, postal address, date of birth, nationality and passport details (for check-in purposes).
  • Booking Data: Check-in/check-out dates, room preferences, special requests, payment information and guest count.
  • Usage Data: IP address, browser type, pages visited, time spent on pages and referring URL.
  • Cookies: See our Cookie Policy for detailed information.

3. How We Use Your Information

We use the information we collect to:

  • Process and manage your hotel reservations
  • Provide personalised guest services and experiences
  • Communicate booking confirmations, updates and promotional offers
  • Improve our website, services and guest experience
  • Comply with legal obligations and protect our rights
  • Process payments securely

4. Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our guests, provided they agree to keep this information confidential. These include payment processors, email service providers and analytics platforms.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, firewalls and access controls to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent at any time

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Booking records are retained for 7 years for legal and accounting purposes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Phone: +356 2123 4567
Address: Tulizoreli Resort, Triq il-Bajja, Mellieħa, Malta MLH 1234